Need help with a mattress, bedding set, delivery, or an order you've already placed? MLILY is here to assist.
Before You Reach Out
For questions about a specific order, please have your order number available. If you're contacting us about a product, including the product name or relevant details can help us understand your question more quickly.
Order Assistance
You can contact us if you need help with:
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Order status or order information
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Delivery questions
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Address-related concerns
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Returns and refunds
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Damaged or incorrect items
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Product information
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Payment questions
Product Support
If you have a question about a mattress, four-piece bedding set, sheets, or another bedroom product, tell us what you're looking at and what you'd like to know.
If you've already received the product and are experiencing an issue, please include a description of the problem. Photos may be useful when the issue involves visible damage or an incorrect item.
Reach MLILY
Email: support@egomlily.shop
Phone: +1 (907) 495-5140
Our Address
MLILY
3333 Whistling Trl
Saint Cloud, FL 34772
United States
Customer Service
We aim to respond to customer inquiries as promptly as reasonably possible during normal business hours.
For order-related requests, providing complete and accurate information in your first message can help reduce the time needed to resolve your request.