MLILY values the trust you place in us when purchasing mattresses, bedding sets, and other home products. This Privacy Policy describes how information may be handled when you browse our store, place an order, communicate with us, or use our website.
Information Created During a Purchase
When you complete a purchase, we may receive information needed to identify and fulfill your order, such as your name, delivery address, email address, telephone number, items purchased, and order-related information.
Payment transactions are generally handled through the payment services available at checkout rather than being stored directly by MLILY in full payment-card form.
Information From Website Visits
Even when you do not place an order, our website may collect certain technical information when you visit.
This may include information about your browser, device, IP address, pages viewed, approximate website activity, and interactions with different parts of the store.
This information can help us understand how our website is being used and identify technical or security problems.
How Information Supports Our Store
Information may be used in connection with activities such as:
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Completing purchases and arranging delivery
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Sending order and shipment communications
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Responding to customer questions
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Managing returns, refunds, and product-related requests
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Maintaining and improving website functionality
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Understanding store performance and visitor activity
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Protecting the website against fraud, misuse, or unauthorized activity
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Meeting legal obligations
Information Shared With Other Companies
Running an online store requires the assistance of various service providers.
Depending on the service involved, information may be shared with companies that provide payment processing, order fulfillment, shipping, website infrastructure, analytics, customer support, security, or similar operational services.
These providers receive information only as reasonably necessary for the services they perform and may handle information according to their own privacy policies.
Cookies and Similar Tools
Our website may use cookies and related technologies.
Some are necessary for the store to function, while others may help us understand website usage, remember preferences, measure performance, or improve the online shopping experience.
You can manage certain cookie settings through your web browser. Restricting cookies may affect some website functions.
Marketing Communications
If we send promotional or marketing communications where permitted, you may have the option to stop receiving them by following the unsubscribe instructions included in the communication.
Even if you opt out of promotional messages, we may still send necessary communications concerning an order, payment, shipment, return, or other transaction.
Protecting Personal Information
MLILY uses reasonable measures to help protect information against unauthorized access, alteration, disclosure, or misuse.
However, online services and electronic communications cannot be guaranteed to be completely secure. No security method can eliminate every possible risk.
Your Privacy Requests
Privacy rights can differ depending on your state or other applicable laws.
Where applicable, you may have the right to ask about the personal information we maintain about you or request correction or deletion of certain information.
To make a privacy request, please contact us using the information below. We may request information needed to verify the identity of the person making the request.
Information About Children
Our website is intended for general consumers and is not directed toward children under 13.
We do not knowingly request or collect personal information from children under 13.
External Services and Links
Our store may connect to third-party websites, applications, or services.
Once you leave the MLILY website and interact directly with another provider, that provider's own privacy practices and policies may apply.
Changes to This Policy
Our privacy practices may change as our store, technology, or legal obligations develop.
If this Privacy Policy is updated, the latest version will be published on this page.
Contact Our Privacy Team
For questions, requests, or concerns regarding personal information, please contact:
MLILY
Email: support@egomlily.shop
Phone: +1 (907) 495-5140
Address: 3333 Whistling Trl, Saint Cloud, FL 34772, United States.