Terms of Service

These Terms of Service apply to your use of the MLILY online store and to purchases made through our website. By using the website or submitting an order, you agree to the terms below.

About These Terms

These terms establish the basic conditions for browsing our store, purchasing mattresses and bedding, receiving orders, and using information or services made available through our website.

If you do not agree with these terms, please do not use the website or place an order.

Shopping on Our Website

You may browse our products and place orders for personal and lawful purposes.

You are responsible for ensuring that the information you provide during checkout is accurate, including your name, contact details, billing information, and delivery address.

Product Details

We make reasonable efforts to keep product descriptions, photographs, measurements, materials, colors, and other product information accurate.

Because products are photographed and viewed on different screens, colors and visual appearance may vary slightly from what appears on your device.

For mattresses and bedding, please review the listed dimensions and product details carefully before completing your purchase.

Orders and Acceptance

Submitting an order is a request to purchase the selected products. After an order is received, we may review payment, inventory, shipping information, and other order details before fulfillment.

An order may be cancelled when a product is unavailable, information on the website contains a significant error, payment cannot be confirmed, or circumstances indicate unauthorized or fraudulent activity.

If an order is cancelled after payment has been collected, the applicable amount will be refunded to the original payment method.

Pricing

Prices shown on the website are subject to change.

The price applicable to your purchase is the price presented during checkout when you submit the order, except where an obvious pricing or listing error requires correction.

Mattress and Bedding Use

Products should be used for their intended household purpose and according to any instructions, care information, warnings, or recommendations provided with the product.

Customers should follow applicable instructions for unpacking, setup, cleaning, washing, storage, and general care.

Do not modify or use a product in a manner inconsistent with its intended purpose.

Delivery

MLILY currently delivers within the United States.

Most orders require approximately 1–2 business days for processing, followed by an estimated 4–6 business days of standard carrier transit.

These timeframes are estimates and can be affected by carrier operations, weather, holidays, transportation conditions, or other circumstances outside our control.

Returns and Refunds

Your rights regarding eligible returns, damaged products, and refunds are described in our Refund Policy.

Please review that policy before initiating a return.

Website Materials

The content available on the MLILY website, including written materials, photographs, graphics, product descriptions, logos, and page designs, may not be reproduced, republished, copied, or commercially used without appropriate authorization.

Acceptable Website Behavior

You agree not to use our website to:

Attempt unauthorized access to website systems or accounts
Introduce malicious software or harmful code
Interfere with website operation or security
Submit false, misleading, or fraudulent information
Use website content for unauthorized commercial purposes
Violate applicable laws or the rights of others

Third-Party Services

Certain functions of our store may depend on third-party providers, including payment services, delivery carriers, analytics tools, and other technology providers.

Your use of a third-party service may also be subject to that provider's own terms and policies.

Website Changes

We may add, remove, modify, or update products, website features, prices, content, and services from time to time.

We may also temporarily restrict access to parts of the website when maintenance, security work, or other operational requirements make it necessary.

Liability

To the extent permitted by applicable law, MLILY will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products.

Nothing in these terms is intended to exclude a legal right or protection that cannot be excluded under applicable law.

Updates to These Terms

We may revise these Terms of Service when our business, website, products, or legal obligations change.

The latest version will be posted on this page. Continued use of the website after an update means you accept the revised terms to the extent permitted by applicable law.